Vetcetera Privacy and Security Statement

Vetcetera is deeply committed to protecting your privacy and ensuring the security of your data with cutting-edge technology and robust infrastructure. This statement provides a concise overview of our privacy practices, data handling, security measures, and compliance with privacy legislation, underscoring our pledge to safeguard your information and enhance your privacy posture. By using the Vetcetera website, you consent to the data practices described in this statement.

Data Collection and Usage:

Vetcetera collects both personally identifiable information (e.g., email, name, address, telephone number) and anonymous demographic data (e.g., ZIP code, preferences). We employ Black Pearl Diver to gather this personal information, supporting our service operation, quality maintenance, and customization of user experiences. Automatically collected data on your device and usage (IP address, browser type) helps us improve service quality and analyze website usage. Vetcetera may use this data to retarget marketing and sales efforts to make relevant resources accessible to our audience, ensuring a more personalized and practical engagement. 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Vetcetera public message boards, this information may be collected and used by others. Note: Vetcetera does not read your private online communications.

Compliance with Privacy Laws:

Our practices comply with the California Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar privacy legislation across various states, ensuring your data is handled with the utmost care and in legal compliance. Our activities are tailored to align with U.S. privacy regulations, emphasizing our dedication to legal adherence and data protection.

Use of Cookies

The Vetcetera Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Vetcetera pages, or register with Vetcetera site or services, a cookie helps Vetcetera to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Vetcetera Web site, the information you previously provided can be retrieved, so you can easily use the Vetcetera features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vetcetera services or Web sites you visit.

Use and Sharing of Personal Information:

Your personal information enables us to operate our website, deliver your desired services, and inform you of additional offerings. We are committed to not selling, renting, or leasing customer lists to third parties. Shared data with trusted partners is strictly to assist in delivering our services under stringent confidentiality obligations. Sensitive personal information is handled with special care and not used or disclosed without your explicit consent. Vetcetera may also contact you via surveys to research your opinion of current services or potential new services that may be offered.

Vetcetera does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Vetcetera keeps track of the Websites and pages our customers visit within Vetcetera to determine which Vetcetera services are the most popular. This data is used to deliver customized content and advertising within Vetcetera to customers whose behavior indicates that they are interested in a particular subject area.

Vetcetera Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vetcetera or the site; (b) protect and defend the rights or property of Vetcetera; and, (c) act under exigent circumstances to protect the personal safety of users of Vetcetera, or the public.

Security Measures:

Our security measures include the use of reliable cloud platforms for hosting, certified data centers, encryption, and comprehensive protection protocols to guard your data against unauthorized access or disclosure. We strive for the highest levels of security and operational reliability.

Policy Updates and Contact Information:

We periodically update this privacy statement to reflect privacy law changes and incorporate feedback, ensuring clarity and compliance. Should you have any questions or concerns, please contact us directly at We are committed to addressing and resolving any issues promptly and effectively.

This statement reflects Vetcetera’s ongoing commitment to transparency, security, and compliance, maintaining the trust and confidence you place in our services.