Effective client communication is crucial in veterinary practice. Veterinarians must not only possess medical knowledge but also be adept at conveying the importance of tests, procedures, and treatments to pet owners. Understanding and consent from clients are essential before any medical action can be taken. Thus, communication skills are as significant as medical expertise in…
Communication, Compassion, and Compliance We have all heard that the majority of lawsuits in the medical industry occur due to a lack of understanding between the doctor and the patient. Often it occurs due to a lack of empathy for the client and the perception that the doctor doesn’t care about the patient or situation…
By Michelle Evason, DVM, BSc, DACVIM (SAIM) Vaccination for canine Lyme disease (either ‘for’ or ‘against’) can be a hot topic, particularly in the current vaccine hesitancy era. Unfortunately, along with other aspects of Lyme borreliosis management in dogs and cats, it’s also a topic lacking clear evidence- and expert-based consensus.1a, 1b What is the…
Open, honest, and thorough communication between a veterinarian and a pet owner is crucial. Through good client communication, the owner will gain trust in your care and ability to treat their pet and will be more compliant.