Engage with pet owners about veterinary costs to show them that you care about their pet’s healthcare needs as well as their financial needs. Listening to their concerns is just as important as speaking to solutions. Foster better communication by being attentive to their unique situations to help instill trust in you, as their veterinarian, on their journey to lifelong pet care.
Two payment solutions you can feel confident talking to pet owners about are the CareCredit health and pet care credit card and Pets Best Pet Health Insurance. They can be used in tandem to help your clients manage the cost of veterinary care and help make sure nothing gets lost in translation.
Become a Free Vetcetera Member and go to our Perks section to download – Learning to Speak “pet owner”
Check out Care Credit’s website for more helpful resources.